Gone are the days when a team is always sent to maintain services or properties. It is now much more likely for a single person to do the job. Even if different people are required they will often work independently and then move on.
Most roles are not intrinsically dangerous but the engineer is potentially working alone for significant periods of time.
Even if others are around they are not responsible for that person’s safety, the employer is, at all times.
The immediate and long term consequences of any incident are always greater when the employee has to initially deal with it on their own. Even minor accidents can have a long term impact.
Apart from known risks of the job role the critical unknowns are Environmental and People factors. From slips, trips and falls to not knowing who will be at the premises or site.
All “Unknowns” increase risk, even if the actual danger level is still low.
You need to ensure you are always in control.
There are two main areas of Health and Safety law. The Health and Safety at Work Act 1974 and the Health and Safety at Work regulations 1999. The HSE provides a good “Lone Working” outline here https://www.hse.gov.uk/lone-working/employer/index.htm
The law is that BOTH Employer and Employee must take reasonable precautions for their own and other’s health and safety.
The starting point is Assessing risks and then implementing necessary measures. Doing nothing or ignoring lone working risks is clearly not an option if the business wants to remain within the law.
Once you understand the risks it can be simple and cost-effective to manage
them. You just need to evidence that your actions are reasonable and practicable.
MyTeamSafe’s award-winning lone worker safety solution is all about reassurance for both lone working staff and the office team. It’s about knowing the staff is safe and where they are.
The day-to-day risks may have been assessed as low but they are always present; from being locked in/out, to minor accidents or even intimidation/aggression from the public.
Our solution is specifically designed to keep the business in control. The vast majority of lone workers prefer that a colleague are their point of contact/buddy not a remote Call Centre (ARC) that doesn’t know them or their situation.
Managers need the reassurance that everyone is safe and that
they will be quickly notified when they are not.
Manual “call-in” systems can work but they require both lone worker and office staff to remember, to always be available and act if someone hasn’t called in.
This takes time to manage and can be complex to ensure that it is robust at all times of the day, especially knowing exactly where people are.
MyTeamSafe was designed by Lone Workers for Lone Workers. It’s simple to use and highly flexible so it actually meets YOUR requirements and always keeps you in control.