Housing and Local Authorities

Gone are the days that all visits would be made by two team members. More and more staff are now required to carry out visits on their own.

Some situations are known to be of higher risk such as Enforcement or Recovery teams, where additional precautions are necessary but for roles that aren’t intrinsically dangerous, the organisation still needs to ensure that staff is safe and they know where they are.

Apart from known risks of the job role the critical “unknowns” are the Environmental and People factors. Even when the premises are known the internal environment can easily change creating slip, trip, and fall risks.

You cannot control who is on the premises or the atmosphere.

Situations can quickly change from friendly to intimidating or even aggressive.


All “Unknowns” increase risks, even if the actual danger level is still low, you need to ensure you are and always remain in control, and your staff are reassured that the team is looking out for them.

The immediate and longer-term consequences of any incident are always much greater when the employee has to initially deal with it alone. Even minor accidents can have a long-term impact.

There are two main areas of Health and Safety law. The Health and Safety at Work Act 1974 and the Health and Safety at Work regulations 1999. The HSE provides a good “Lone Working” outline here https://www.hse.gov.uk/lone-working/employer/index.htm

The law is that BOTH Employer and Employee must take reasonable precautions for their own and other’s health and safety. The starting point is Assessing risks and then implementing necessary measures.

Doing nothing or ignoring lone working risks is clearly not an option if the business wants to remain within the law.

Once you understand the risks it can be simple and cost-effective to manage them as you simply need to evidence your actions are reasonable and practicable.

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MyTeamSafe’s award-winning lone worker safety solution is all about reassurance for both lone working staff and the office team. It’s about knowing the staff is safe and where they are.

The day-to-day risks may have been assessed as low but they are always present; from being locked in/out, to minor accidents or even intimidation/aggression from the public.

Our solution is specifically designed to keep the business in control. The vast majority of lone workers prefer that a colleague is their point of contact/buddy, not a remote Call Centre (ARC) that doesn’t know them or their situation.

Manager’s need the reassurance that everyone is safe and that

they will be quickly notified when they are not.

Manual “call-in” systems can work but they require both lone worker and office staff to remember, to always be available and act if someone hasn’t called in.

This takes time to manage and can be complex to ensure that it is sufficiently robust at all times of the day, especially knowing exactly where people are.

MyTeamSafe was designed by Lone Workers for Lone Workers. It’s simple to use and highly flexible so it actually meets YOUR requirements and always keeps you in control.

From Low Signal functionality to automated Voice calls MyTeamSafe is Flexible, Automated, and Affordable.

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