How does The MyTeamSafe Lone Working App Work?

Account type

Administrators can create new users into the appropriate groups.

Lone working permission enables this user to start/stop lone working sessions.

On-site list permission enables the user to receive a fire roster, triggered by SMS with the message ‘FIRE <pin>’. The roster arrives immediately afterwards to their primary email.


The primary email and SMS

contact details are used when a lone working session is active and the user has not checked-in on time. Additionally, the secondary contact details are useful for scenarios where the user might have a personal device that they can be contacted via in emergencies.


Creating A Strategy

Strategies enable you to set up custom lone working rules (how often to check-in, whether GPS should be captured) and escalations (who to contact when the user is late checking-in), depending on the risk associated to the roles (jobs) in your company.



Freq. Of user updates – How frequently the lone worker needs to check-in to the app, typically hourly (depends on the risk)

GPS accuracy – The GPS (map) feature can drain the battery, so it’s advised to not set this too frequently, to preserve the lone-workers battery.

Add Button – This will add a button to the MyTeamSafe app on your mobile device.

Panic Button – Once the panic function is ticked this will add a panic button to the MyTeamSafe app. Optionally you can also turn on the ‘shake’ mode, which requires the lone- worker to shake the device three times quickly to activate the panic mode.




An escalation indicates what must be done when the lone worker is late checking-in, you can target messages to the lone worker or supervisor, to their mobile app (push notifications), email, or text (SMS). Each message can be fully customized via templates.



The dashboard will provide an overview of everyone in the company (grouped together within the groups you define).



Staff can indicate whether they are on-site, off-site or absent.

This function is completely independent to the Lone Working facility.

When a lone worker has started a lone working session, the administrators can graphically see how long before they are due to check-in and whether they are late and whether escalations have occurred (push notifications, email, text / SMS)

This eye symbol allows you to view the recent GPS locations for a User for either the current active session or their last session. Included in the report is a table showing what escalations have occurred.


The pencil symbol allows you to edit any User information.

On The MyTeamSafe Lone Working App


  • Once your account has been set up you will receive an email confirmation with your login credentials.


  • This is the login screen (we are using iOS for this example, other devices are similar)


  • Type in your Username (email address) and Password (set up by the Administrator).


  • Click on the “Remember me?” button to save your details for later (keeps you logged in).



  • You can choose your on-site status (On-site, Off-site or Absent). The button with a white border confirms your choice.


  • All the regular Strategies available to you are shown in green. The default Strategy to use will be highlighted with a white border.


  • The PANIC strategy should be used in cases of an emergency.



  • Once you have chosen your Strategy it will confirm how often you will need to check-in (respond).


  • Click the green button twice to start your lone working session.




  • If you wish to stop a lone working session click the red button twice and enter your PIN.


  • The time remaining (minutes) before the lone worker needs to check in, is shown at the bottom of the screen.



  • When a check-in is required, an alarm will sound and you will be asked to confirm you are safe.


  • The number pad will show and you will be asked to confirm your PIN


  • Type in the PIN and press the green button. (NOTE: this will say “I’m Okay” for confirmation check in or “Finish” when you finish the session).


  • You will start another countdown if you have confirmed you are ok or you will go back to the home screen if you have terminated your session.

MyTeamSafe® is a lone-working app. Making sure your lone workers and employees check in regularly, notifying you as a supervisor that they are safe.

MyTeamSafe website – you can try our lone working solution free for 30 days, with text (SMS), email and push notifications.

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Health And Safety – Construction Safety Tips

A lot of people don’t follow the health and safety system, but there are many reasons why it’s in place. One reason is to prevent accidents from occurring whether they are big or small. Secondly, you could save yourself from injuries or even death. Health and safety has become stricter because of more and more deaths occurring every year. A lot of people decide to do work themselves (example brickwork) rather than hire an agency, which we all know can be pricey but these people do not necessarily have the correct skills to carry these jobs out. Many accidents happen when lone working and these people are more vulnerable to having an accident.


  • If you use low quality and poorly designed tools and equipment, there is a huge chance of them breaking on you at some point which could cause you a lot of harm. You could even lead to health and safety hazards like trigger finger, carpal tunnel syndrome, white finger, tendonitis and more!


  • Signs are very important. Whether you are working on the construction site or not its important to protect people from your dangerous operating machines, sparks and falling parts. This is especially needed for pedestrians that could be walking past or through the construction site.


  • When you’re in the construction industry you must be aware of your surroundings whilst you are working, especially trip hazards and low clearance areas where you can trip and hurt your self or even worse. This can happen a lot more than you think. Always keep an ear out for forklift trucks and other machinery that could be driving around the site.


  • You need to pay the most attention when working with scaffolding as this can be a very dangerous workplace even on the best of days. Make sure the scaffolding itself is strong and erected on a nice solid surface. Any scaffolding or planks must not be supported on uneven objects or uneven surfaces. Keep scaffolding well away from powered lines to stay on the safe side during work especially if you are lone working.


  • Always check your tools before you use them for any split cables or any damages.


  • Always think DO I NEED A HARD HAT?

Health And Safety – Lone working jobs – Top 5 dangerous jobs


MyTeamSafe® is a lone-working app. Making sure your lone workers and employees check in regularly, notifying you as a supervisor that they are safe.

MyTeamSafe website – you can try our lone working solution free for 30 days, with text (SMS), email and push notifications.











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Estate Agent Safety – How To Make Them Feel Safe At Work

A lot of people don’t realize the underlying dangers of being an Estate Agent and put themselves at risk every single day. Being with other people can be lonely and risky!


  • 30% of Estate Agents have bee the victims of verbal abuse
  • Almost a quarter of Estate Agents feel that their safety has been compromised
  • 53% don’t have a lone worker policy
  • 16% have been intimidated
  • More than 1 in 10 have been threatened while conducting viewings
  • 58% admitted to never receiving specific lone worker or personal safety training


It’s not considered a dangerous job but uncontrolled situations,  such as meeting new clients, holding open houses, showing people around properties alone can leave you vulnerable.  Even your marketing may be jeopardising personal safety by highlighting who your staff are, what they look like and direct contact details. Everyday tasks,  that may seem harmless at the time,  could expose you or other staff to unnecessary risk.

The industry opens its self up to some undesirable people.

Estate agents are professionals but haven’t always had personal safety training.

You might believe “Special” code words solves the problem…. But people are busy and not always available, what if you aren’t actually able to make a call?

Even if you can make a call to someone that’s able to answer it, how do they know exactly where you are?


Transporting clients in the car

Trust is a big thing, but can you trust a stranger in your car? Just feeling uncomfortable is bad enough but what about being robbed, attacked or even face a “client” trying to steal your car. A lot of people don’t pick up hitchhiker these days for that exact reason but people are driven to viewings all the time. So without safety training what could protect our Estate agents against such situations?


Open houses

As Estate agents do so many viewings it’s easy to leave the door open when showing clients around the property or even waiting in the property for the client to eventually turn up. This is, the literally,  leaving the door open for members of the public just to walk in which could put you at risk of being attacked and your client’s safety is in danger.


Meeting new people alone

Estate agents meet “strangers” every single day, that’s their job but feeling uncomfortable, vulnerable or even in danger shouldn’t be part of the job. Just because your with someone else doesn’t mean you’re not a lone worker, in the eyes of the Law.

So ensure all staff have had personal safety training and the company has a robust, and a fail-to-safe Lone Worker check-in system.  Manual systems and code words can work but you have to work hard to ensure they never fail, when they really are needed.

Of course simple cost-effective Lone Worker safety solutions are also available.

Health and safety Lone Working:



Security Guard – The Risks



MyTeamSafe® is a lone-working app. Making sure your lone workers and employees check in regularly, notifying you as a supervisor that they are safe.

MyTeamSafe website – you can try our lone working solution free for 30 days, with text (SMS), email and push notifications.



Read more